Content Management

Just how valuable is your organization's information? How much value does your information provide your customers or your employees? Does it help them understand your products and encourage them to buy? Does it help them become productive in less time using your products? Do your employees find the information they need to perform their jobs?

Comtech offers a superior content-management solution for your organization. We help you answer key feasibility questions:

  • Is content management right for my organization?
  • What technology is best for us to implement?
  • How long will it take us to implement a content-management solution?
  • Which groups need to be involved in the solution?
  • How much will it cost?

Let us show you how to develop the answers and calculate a content-management Return on Investment.


Analyze your readiness for XML-based content management. Answer the questions below that address five areas of organizational readiness. Check the boxes that describe your organization. Check only the boxes that represent a regularly performed process.

Visit our Content-Management Readiness: Assessment Tool

For a good resource—Visit the CMSWatch Web site

Are you ready for Content Management? - CIDM e-Newsletter Article Series Download here

Building a Common XML Architecture for Nokia — A DITA Case Study      Download(1.3MB)

Download a copy of our white paper, Making a Business Case for Single Sourcing.

Read a recent SimulTrans article, Localization Return-on-Investment, Part II, which provides more detail about calcuating return-on-investment for localization efforts and offers valuable suggestions to reduce globalization costs.


Deciding that a content-management solution is feasible for your organization is only the first step. Comtech specialists work with you to develop and implement a comprehensive Information Model.

To develop your content-management solution, we follow a phased approach:

Roll Out Pilot Project Content Plans Information Model Needs Assessment A phased approach to your content-management solution








Single Sourcing

Content management represents the entire Information Model that you develop for your technical, training, support, or corporate information resources. Single sourcing is the term for a subset of your content-management systems that relates to information modules that are reused among deliverables.

You are single sourcing if

  • You publish the same information on multiple platforms.
  • You publish subsets of information in multiple media (print, Web, CD-ROM, Help).
  • You share information topics between training and documentation.
  • You reuse core information among the documentation for multiple related products.
  • You want to link translated versions of your information to a primary language version (for example, English).
  • You want authors in your group to reuse topics rather than rewriting them among sets of documentation or training.
  • You want authors to reuse the same topics or components of topics within the document.

These and additional scenarios encompass the single-source model that is the foundation of your content-management system.


Read JoAnn's recent article, Content Management—The Magic Behind the Web, at webreference.com.

Read a recent article by Jack Shaw, Content Cache

Read our case study.


If you would like to learn more about any of our consulting services or you would like to talk to a representative about scheduling an activity, please email or call 303-232-7586.