Books

Content Management for Dynamic Web Delivery

by JoAnn Hackos

With Content Management for Dynamic Web Delivery learn how to successfully manage Web content to achieve a competitive edge. Using the content-management strategy that she developed for companies such as Nortel, Motorola, Cisco, and others, Hackos walks readers through the stages of effective Web content management.

Receive a complimentary copy when you attend the Developing a Content-Management Strategy Workshop or the Structured Writing for Single Sourcing Workshop.

Buy Now

Buy from Amazon.com

Information Development: Managing Your Documentation Projects, Portfolio and People

by JoAnn Hackos

The 1994 bestselling classic Managing Your Documentation Projects set the industry standard for technical documentation. However, since then, much has changed in the world of information development. With Information Development: Managing Your Documentation Projects, Portfolio and People, JoAnn Hackos looks beyond the structured project of the 1980s and 1990s. Instead, she focuses on the rapidly changing projects of the 21st century and addresses how to introduce agile information development without neglecting the central focus of planning information design and development around the needs of information users.

Buy Now

Buy from Amazon.com

Introduction to DITA: A User Guide to the Darwin Information Typing Architecture

by Jennifer Linton & Kylene Bruski

If you have been using DITA, or are just joining the DITA community, Introduction to DITA: A User Guide to the Darwin Information Typing Architecture provides you with the information you need to accomplish your goals. The user guide not only presents the basic methodology of DITA and its benefits for creating your information set, but explains step-by-step how to author DITA XML topics, create maps for your deliverables, and work through the production processing tasks.

Receive a complimentary copy when you attend the DITA: Getting Started Workshop.

Buy Now


Introduction to DITA: Arbortext Edition

by JoAnn Hackos

If you have been using DITA, or are just joining the DITA community, Introduction to DITA: A User Guide to the Darwin Information Typing Architecture provides you with the information you need to accomplish your goals. The user guide not only presents the basic methodology of DITA and its benefits for creating your information set, but explains step-by-step how to author DITA XML topics, create maps for your deliverables, and work through the production processing tasks.

Receive a complimentary copy when you attend the DITA: Getting Started Workshop.

Buy Now


Managing Your Documentation Projects

by JoAnn Hackos

The only book devoted exclusively to technical publication project management, Managing Your Documentation Projects arms you with proven strategies and techniques for producing high-quality, extremely usable documentation, while cutting cost and time-to-market. Dr. JoAnn Hackos, a top documentation design and project management consultant to major corporations, including IBM and Hewlett-Packard, shares with you the fruit of her more than 15 years of experience in the field.

Receive a complimentary copy when you attend the Managing Your Documentation Projects Workshop.

Buy Now

Buy from Amazon.com

Standards for Online Communication

by JoAnn Hackos

Standards for Online Communication gives you guidelines for how to place information online in your company. It provides both a design and development process and a set of guidelines for the Internet, intranets, and help systems for designers and authors who need to create effective electronic information.

Receive a complimentary copy when you attend the Developing Online Information for Help and Web-based Delivery Workshop.

Buy Now

Buy from Amazon.com

User and Task Analysis for Interface Design

by JoAnn Hackos

Designing an effective interface doesn't happen by chance. Good design happens only when designers understand who will be using their product, what the users are trying to accomplish, and the circumstances under which users must work. In User and Task Analysis for Interface Design, JoAnn Hackos and Ginny Redish share their experiences in gathering this information directly from users and then applying what is learned to the difficult task of interface design.

Receive a complimentary copy when you attend the User and Task Analysis for Information Design Workshop.

Buy Now

Buy from Amazon.com