Industry Benchmarks

Comtech's well-known benchmark studies enable you to learn from colleagues and the competition. By taking part in a benchmark, you learn industry best practices and receive a custom recommendation that suggests how you might best apply the findings. You also receive a comprehensive report of the study results and a list of industry best practices.

Why should you become involved in
a Benchmark Study?

Comtech Benchmark Experience

Studies Currently Underway

To sponsor a benchmark study, email or call 303-232-7586.

Industry Surveys

Periodically, the Center for Information-Development Management (CIDM) offers a survey highlighting research in an area of current interest in information development.

Recent topics include

• Authoring Tools
• Customer Satisfaction Surveys
• Hiring Patterns
• Telecommuting Survey
• Single Sourcing

To learn more about the surveys...

Competitive Analysis

Ever want to know what the competitors are doing? Comtech conducts industry competitive studies. Previous studies have looked at high-end publishing tools, college and university-enterprise software vendors, library software applications, user manuals for desktop computers, online and on-product documentation practices, and customer satisfaction analyses.

Industry Analysis Series

The Industry Analysis Series, a collection of white papers published by the Center for Information-Development Management, reports important developments in the field and research conducted by the CIDM. These papers are available to CIDM members at a discounted cost. They are also available to the general public for a non-member price.

White papers in the series include

• Ratio White Paper
• Making a Business Case for User-Centered Design
• Organizational Structure White Paper
• Making a Business Case for Outsourcing

To learn more about the white papers...