Planning Collaborative Work so that Teams Remain EfficientRecorded: October 22, 2009, 11:00am EDT/ 8:00am PDT Length: 1.5 hours; 45 min presentation time and 45 min Q&A time. Fee: $75.00 Abstract: Is the refrain, "Who has time to plan?" familiar in your organization? Do authors maintain that working on their own is the only surefire way to be efficient? Do they claim that working in XML takes more time? Struggling with writers over project planning and coordinating activities is not a new problem. Nor is it unusual to hear protests about authoring tools. Documentation managers are all too familiar with authors skipping the planning process, owning complete documents, and detecting flaws in the tools. But single sourcing complexities only invigorate these struggles. From information modeling and metadata to figuring out how to map, share, and optimize content, single sourcing fundamentals—both planning and collaborating—can add overhead to projects. Despite apparent inefficiencies, effective planning and collaborating can optimize reuse and impact ROI. This session provides various approaches to effective planning and collaborating to ensure reuse efficiency; you will learn:
Presenters:
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Bobbi Gibson is a Technical Documentation Section Manager within the HP Enterprise Servers and Storage organization (ESS). She is responsible for implementing competitive customer product documentation for software products for Windows, Linux, and Unix servers as well as all disk and tape storage products. Bobbi has managed the SWD (StorageWorks Division) team, covering all Storage hardware and software products, localization, and publication processes, as well as managing and designing the business and project tool, DocKeeper, for the SWD documentation business. Bobbi is a California native and graduated Summa Cum Laude and Magna Cum Laude with a BA in Communications, Instructional Technology, a BA in Psychology, and Business Minor from California State University, Chico.
Charlotte Robidoux, PhD, is a Content Strategy Manager at Hewlett-Packard Company (HP) and has over 17 years of experience in technical communication. At HP, she oversees the single sourcing strategy and implementation for the Enterprise Storage and Servers. Charlotte earned her PhD from the Catholic University of America in rhetoric and technical communication. She is the author of "Rhetorically Structured Content: Developing a Collaborative Single-Sourcing Curriculum" published in Technical Communication Quarterly, co-author of "Is There a Write Way to Collaborate?" published in Intercom, and co-author of "Streamline Your Path to Metadata" published in The Information Management & Architecture Framework (forthcoming October 2009). She is co-editor of Collaborative Writing in Virtual Workplaces: Computer-Mediated Communication Technologies and Tools (forthcoming 2010).