Webinars

Upcoming Webinars


Implementing a publishing solution for the DITA 1.2 Learning and Training Specialization
January 26, 2012, 11am EST

In this webinar, Senior Consultant Hal Trent of Comtech Services and Applications Engineer Bill Gamboa of Vasont Systems discuss how to publish DITA 1.2 Learning and Training content to a Learning Management System. Hal and Bill explain how the DITA 1.2 learning and training specialization content is mapped to SCORM-compliant output. Learn how an organization can leverage their current learning and training content with DITA-created learning and training content.

Presented by Hal Trent, Comtech Services and Bill Gamboa, Vasont Systems

Crossing the Chasm with DITA Part 2: Now Go
February 23, 2012, 1pm EST

Follow the story of organizations that have successfully moved through the early phases to Pilot Project that prove their business case. Understand the requirements for component content management systems and the challenges of legacy conversion. Know how organizations have proved their return on investment.

Presented by Comtech Services and Data Conversion Laboratory

Crossing the Chasm with DITA Part 3: Next Grow
March 22, 2012, 1pm EDT

Learn what the innovators and early adopters have done to change the focus to customer delivery and enterprise adoption. Follow the course of key companies that are using the XML DITA standard to take DITA across the chasm to optimized delivery of information using social media and new technology to deliver information at the point of need. Follow enterprise dissemination the shows the original skeptics that everyone benefits.

Presented by Comtech Services and Data Conversion Laboratory



On-Demand Webinars


Crossing the Chasm with DITA Part 1: Get Ready ... Get Set
Recorded: January 19, 2012

In this webinar, we trace the progress of many organizations from the early phases of Exploration, Preparation, and Education through genuine progress with Pilot projects and implementing a Component Content Management System to keep everything in line, through the Conversion of legacy content to a new way of structuring and managing information for the Enterprise.

Read the article by JoAnn Hackos

Presented by Comtech Services and Data Conversion Laboratory

DITA Emerging Trends and Best Practices: Practical Solutions for 2012 and Beyond
Recorded: December 15, 2011

JoAnn Hackos from Comtech Services joins us to take a look at the top trends that are driving DITA adoption in technical publications, as well as expansion into departments such as Marketing and Engineering. We’ll discuss what lies ahead for DITA in 2012 and provide some practical solutions that you can implement in your organization.

Speaker: JoAnn Hackos, Comtech Services, Inc.

DITA 1.2 Learning and Training: Building reusable learning objects
Recorded: September 22, 2011
Fee: $75.00

Join Dawn Stevens, Comtech Services Senior Consultant, as she introduces the Learning and Training specialization of OASIS DITA 1.2.

Speaker: Dawn Stevens, Comtech Services, Inc.

Handling Warnings in User-Friendly Documentation
Recorded: September 8, 2011
Fee: $75.00 (Free for CIDM Department Members)

Join Marie-Louise Flacke in this CIDM webinar to understand the problems associated with the current practices in writing warnings, cautions, and other safety hazard statements in customer documentation. Writers, and their legal advisors, tend to add dozens of safety messages and heavily formatted risk warnings in procedures.

Speaker: Marie-Louise Flacke, CI3M

DITA and XLIFF: The perfect marriage gets stronger
Recorded: August 25
Fee: $75.00 (Free for CIDM Department Members)

The addition of DITA into the mainstream for documentation is causing exciting advances in the way information is authored, organized, accessed, shared, and published. For the first time, a system for topic-based publishing exists that is supported by tools, best practices, and user communities. One of the exciting ROI factors people consider is the savings in translation. But often, that savings is difficult to find due to the paradox. The paradox is that DITA is very strong because it lets authors create, manage, reuse, and publish 10s, 100s, 1000s of topics. However managing the translation of 10s, 100s, 1000s of topics adds unexpected overhead to the translators. Enter XLIFF. XLIFF is also an OASIS open standard. It is the open standard for Localization and Translation interchange. Attend this presentation and demonstration to see how XLIFF solves the paradox.

Speakers: JoAnn Hackos, Comtech Services, Inc., Bryan Schnabel, Tektronix, Inc. & Rodolfo M. Raya, Maxprograms

DITA 1.2 Constraint Mechanism: Improving your DITA Authoring experience
Recorded: August 17
Length: 1.5 hours; 60 min presentation time and 30 min Q&A time.
Fee: $75.00

In this next session in the DITA 1.2 webinar series, Hal Trent of Comtech Services will discuss how the Constraints Mechanism has been implemented in the DITA 1.2 specification and how it can be leveraged to add greater authoring controls without specializing the DITA DTDs.

Speakers: Hal Trent, Comtech Services, Inc.

Are You Ready for the New Information Revolution? New Frontiers for Multilingual Web Analytics, SEO and Community Sentiment Analysis
Recorded: July 21, 2011
Fee: $75 (Free for CIDM members)

This talk will present some new ideas which are going to revolutionize information development in the 21st Century. Companies are moving quickly away from traditional documentation strategies towards an approach based on three main principles: customer focus, customer engagement and customer involvement.

Speakers:
Andrew Bredenkamp & Jennifer Beaupre, acrolinx

Customized DITA Documents Delivered Using SharePoint
Recorded: June 29, 2011
Fee: $75

In this webinar, Hal Trent of Comtech Services will demonstrate how you can leverage your company’s SharePoint CMS to deliver content, web pages, and customized PDFs from your DITA content without having to change your source content or compromise the efforts you have already put into your document’s semantic structure, reuse strategy, or metadata organization.

Speaker:
Hal Trent, Comtech Services, Inc.

DITA Metrics in Production: How, when, where and why (and how much?)
Recorded: June 16, 2011
Fee: $75 (Free for CIDM Members)

To listen to this recorded webinar click here.

This talk is aimed particularly at managers who are seeking additional tools for making effective decisions in deploying their DITA writing staff.

Speaker:
Keith Schengili-Roberts, Advanced Micro Devices (AMD)

Taking Control of Your Translations: Designing an in-house process to optimally manage your translations

Recorded: May 18, 2011

To listen to this recorded webinar click here.

In their upcoming webinar, Frank Miller and Hal Trent of Comtech Services discuss a more effective process for managing the DITA translation process, showing how and where you can tighten your process to ensure better matches and higher quality translations before delivering a translation package to a translator.

Speakers:
Frank Miller & Hal Trent, Comtech Services, Inc.

Solving the Problems of Release Management

Recorded: January 20, 2011

To listen to this recorded webinar click here.
Username: CIDM
Password: 12011relcidm

Join CIDM members in an open discussion of the problems of release management in a content management environment.

Speakers:
JoAnn Hackos, Comtech Services, Inc., Tracey Atkinson & Wanda Applegate, Siemens PLM Software

DITA 1.2 Improvements to Conref: Extending the Conref with Conref Push, Conref Range, and Delayed Conref Resolution

Recorded: October 28, 2010

To listen to this recorded webinar click here.
Fee: $75

A core reuse mechanism in DITA, the conref enables reuse of information at the map, topic, and element level. The DITA 1.2 specification adds several new capabilities to the conref mechanism. Conref push allows authors to "push" their own content into target DITA files. Conref range enables authors to reference adjacent elements rather than each node individually. Delayed conref allows for incremental content update, even content from different providers, in runtime engines that handle conref resolution after the information is built. Frank presents each of the conref enhancements, discussing use cases, benefits, examples, and restrictions for each of the new features.

Speakers:
Frank Miller–Comtech Services, Inc.

Ugly DITA Webinar

Recorded: September 30, 2010

To register for this webinar click here.
Fee: $75 (Free for CIDM members and CMS 2010 conference attendees.)

If used properly, DITA is a powerful, comprehensive, and flexible standard that allows organizations to better use and reuse their structured content—and reduce costs in the process. But the comprehensiveness and flexibility of DITA can easily result in ugly DITA and a frustrated experience. In this presentation, Sheila and Marc share their recommendations from a DITA pilot project undertaken at STMicroelectronics. Sheila and Marc provide valuable insight in how to avoid and overcome problems resulting from the DITA content model, stumbling blocks in content reuse, unexpected print quality issues, adoption resistance, and implementation difficulties.

Speakers:
Sheila D'Annunzio–STMicroelectronics
Marc Speyer–Independent

Never Waste a Good Crisis

Recorded: August 25, 2010

To listen to this recorded webinar click here.
Fee: $75 (Free for CIDM members)

Layoffs. Unplanned employee turnover. Hiring freezes. Missed deadlines. Looming workloads. Impossible schedules. As painful as crises are, it’s often easier to make needed changes in response to crises than at other times. Learn how one manager got approval to add personnel in the middle of a reduction in force.

Speakers:
Daphne Walmer–Medtronic, Inc.

DITA vs. Non-Technical Authors: Why and how?

Recorded: August 11, 2010

To listen to this recorded webinar click here.
Fee: $75 (Free for CIDM members and CMS 2010 conference attendees)

This session will show approaches to have non-technical authors directly write DITA content including improving discovery of available tags, preventing abuse of tags for styling, and promotion of inline tagging.

Speakers:
Laurens van den Oever–SDL

The DITA 1.2 Keyref Mechanism: How to Implement the Keyref Mechanism to Increase Content Reuse

Recorded: July 28, 2010

To listen to this recorded webinar click here.
Fee: $75.00

In this webinar, Hal Trent of Comtech Services introduces the new DITA 1.2 keyref mechanism and provides possible implementation strategies. The keyref mechanism, along with the conkeyref mechanism, will allow users to easily interchange variable content, build context/content-specific hyperlinks, and solve many of the issues that conref could not solve.

Speakers:
Hal Trent–Comtech Services, Inc.

WinANT—Simplifying and Automating DITA Publishing

Recorded: June 16, 2010

To listen to this recorded webinar click here.
Fee: $75 (Free for CIDM members and CMS 2010 conference attendees)

In this session, WinANT's developer demonstrates this open source tool, and describes the ways it can be "fine-tuned" to streamline DITA publishing.

Speakers:
Tony Self–HyperWrite Pty. Ltd.

3D Without the Glasses: Adding Dynamic 3D Images to your Technical Publications

Recorded: May 18, 2010

To listen to this recorded webinar click here.

In this webinar, we’ll explore the benefits you can achieve and the costs you can save by working directly with engineering design content. You learn how you can easily create dynamically generated graphics, 2D illustrations, and additional views. The more and better graphics that result help you reduce word-count and the cost of writing, updating, and translation.

Speakers:
Robert Merlo–Right Hemisphere
JoAnn Hackos—Comtech Services, Inc.

Collaborating with Your Customers Using Your Product Documentation

Recorded: April 13, 2010

To listen to this recorded webinar for no cost click here.

DITA and other CMS management and authoring tools are valuable for the preparation, management and reuse of reference content, but what about the end user? Learn how eComPress Publisher can efficiently process and automatically index your reference publications into powerful secure, compressed, encrypted and annotatable productivity tools, that will enable your end users in the field to quickly and securely find what they need, and use this information to seamlessly collaborate with others online, with full access to that knowledge base offline.

Speakers:
Alfred Papallo–Eurofield Information Solutions
Robert Minard—Eurofield Information Solutions


XML Webinar Series—Session 4
Publishing XML to PDF and the Web Using the Same Style Sheet

Recorded: March 11, 2010

To listen to this recorded webinar for only $75 click here.

In the 4th session of the XML Webinar Series, Hal Trent and Frank Miller of Comtech Services will look to the future of XML/DITA publishing by incorporating technologies like CSS 3 which allows for a single style sheet to deliver print and web documents.

Register for XML Webinars 1 & 2.
Register for XML Webinar 3.
Register for XML Webinars 1,2,3 & 4.

Speakers:
Hal Trent–Comtech Services, Inc.
Frank Miller—Comtech Services, Inc.


Content for Tomorrow: Social Media and the Dilemma for Content Teams

Recorded: February 25, 2010

To listen to this recorded webinar for only $75 click here.

This webinar is free for CIDM Members. Please send an email to info@infomanagementcenter.com to register for the webinar.

Social networking, social media, and other Web 2.0 technologies have changed the way that companies communicate to and exchange information with their customers. What experiments and big bets are content teams making to embrace these changes? Are we falling behind, leaping ahead, or just trying to keep stride with the complex possibilities we offer? This session provides ideas, guidance, and insights into how Microsoft and other web properties, user assistance, and information and publishing efforts are being designed to connect with customers in this new world.

Speakers:
Alex Blanton–Microsoft Corporation


How Effective Use of Metadata and the Resource Description Framework (RDF) Can Be an Answer to Your DITA Nightmares

Recorded: February 2, 2010

To listen to this recorded webinar for only $75 click here.

During the presentation, we will see how the effective use of metadata along with existing standards such as the Resource Description Framework (RDF) can be an answer to those challenges. With metadata and RDF, those nasty nightmares will go away, indeed they may well be the answer to all of your DITA dreams!

Speakers:
Frank Shipley–Componize Software



Structured Publishing with an Open Source CMS

Recorded: December 16, 2009

To listen to this recorded webinar for only $75 click here.

In this Webinar, Peter Dykstra reviews why to use a Content Management System for technical publishing, why to consider open source, and how to use the open source Daisy CMS to support a topic-based information architecture for html and pdf book publishing.

Speakers:
Peter Dykstra–MetaphorX LLC



Planning Collaborative Work so that Teams Remain Efficient

Recorded: October 22, 2009, 11:00am EDT/8:00am PDT

To listen to this recorded webinar for only $75 click here.

Is the refrain, "Who has time to plan?" familiar in your organization? Do authors maintain that working on their own is the only surefire way to be efficient? Do they claim that working in XML takes more time? Struggling with writers over project planning and coordinating activities is not a new problem. Nor is it unusual to hear protests about authoring tools. Documentation managers are all too familiar with authors skipping the planning process, owning complete documents, and detecting flaws in the tools. But single sourcing complexities only invigorate these struggles. From information modeling and metadata to figuring out how to map, share, and optimize content, single sourcing fundamentals—both planning and collaborating—can add overhead to projects. Despite apparent inefficiencies, effective planning and collaborating can optimize reuse and impact ROI. This session provides various approaches to effective planning and collaborating to ensure reuse efficiency.

Speakers:
Charlotte Robidoux–Hewlett-Packard Company
Bobbi Gibson–Hewlett-Packard Company



XML Webinar Series

Recorded: October 15, 2009, 1:00pm EDT/10:00am PDT

To listen to this recorded webinar for only $75 click here.

In the third installation of the XML series, you are shown the importance of XML tagging in creating audience specific documentation in a cost effective environment. We will discuss a series of use cases where XML tagging has played an important role in meeting timely deadlines by just having your information structured in XML. In this session you will learn how using XML tagging to semantically structure your information will allow you to leverage your XSLT to create specific document output.

Speakers:
Hal Trent–Comtech Services
Frank Miller–Comtech Services



XML Webinar Series

Recorded: July 9 & 23, 2009

To listen to this recorded webinar for only $125 click here.

In the first of two webinars in this XML series, you get a high-level overview of the different pieces that comprise an XML document. You will be introduced to the building blocks of XML: elements, attributes, DTDs, and schemas. This webinar will prepare you for the second webinar in the series, Publishing XML (Understanding what happens when you produce a final document).

In the second of two webinars in this XML series, you are introduced to the transforms and stylesheets necessary to publish XML documents. You will gain the technical knowledge necessary to structure and style XML content for delivery to HTML and PDF . The Oxygen 10.2 editor will be used for demonstrations throughout the webinar. Each participant will receive the XSL-FO style sheet for PDF output and XHTML style sheet for web out used in the demonstration. The style sheets can be used by the participants in the Oxygen 10.2 DITA-OT or in the DITA OT downloaded from source forge.

Speakers:
Hal Trent–Comtech Services


Strategic Content is Good for Business: How DITA and SharePoint Work Together for Information Sharing

Recorded: February 17, 2009

To listen to this recorded webinar click here.

The goal of better-managed content is now much easier to achieve ... even on constrained budgets. DITA (the Darwin Information Typing Architecture standard) is rapidly being adopted as a proven foundation for content. And Microsoft SharePoint has made basic content management features accessible to hundreds of thousands of companies worldwide. Whether you're in HR, legal, marketing or other departments, this webinar will teach you to leverage DITA and SharePoint for cost-effective information sharing.

Speakers:
JoAnn Hackos–Comtech Services
Su-Laine Yeo–JustSystems


Your Terminology is Your Brand: Keep it Consistent and Under Control

Recorded: August 20, 2008

To listen to this recorded webinar click here.

Hear from JoAnn Hackos, Comtech, and Sophie Hurst, SDL, as they look at the key role of terminology in defining a brand and the impact of terminology on wider business issues. You will learn how misusing terminology in your source content can have a dramatically negative impact on both your translations and your company’s brand.  JoAnn and Sophie discuss the importance of terminology management throughout your organization in support of potential of automated translation.

Speakers:
JoAnn Hackos–Comtech Services
Sophie Hurst–SDL


Fulfilling the Promise of Enterprise Publishing

Recorded: July 30, 2008

To listen to this recorded webinar click here.

Learn how you can turn technical content into an asset that visibly adds value across the enterprise and how dynamic enterprise publishing enables end-to-end collaboration and maximum reuse.

Speakers:
JoAnn Hackos–Comtech Services
Kelly Stirman–MarkLogic Corporation